Innovate. Create. Solve.

This course is no longer offered publicly. We can offer this course or any other courses in our suite, in-house. Please contact Chifley on 1300 CHIFLEY | 1300 244 353 for further information.

This course articulates into our postgraduate program.
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This course provides an in-depth look at the tools, techniques and processes involved in innovation and creative problem-solving. It introduces participants to rational and lateral thinking methods for problem solving. The tools in this course will not only help you understand complicated and difficult situations, but also help generate creative ideas and innovative solutions that will enhance your personal and team performance.

Designed for

Managers, supervisors, business owners and anyone involved in running a business.

Course Content

Process Overview

• What is a Problem Anyway?
• Problem Characteristics Checklist

Problem Recognition

• Problem Recognition Techniques
• Data Collection

Problem Labelling

• Why Label a Problem?
• How to find a Problem Label

Problem Analysis

• Problem Cause Analyses
• Cause-Effect Analysis

Creative Solutions

• Finding Optional Solutions
• De Bono's Six Thinking Hats
• Optional Solutions Worksheet
• Positive/Negative Forces Analysis

Innovation

• What is innovation?
• Converting innovation into measurable improvement
• Creating an innovation culture

Learning outcomes

• Problem recognition and analysis capability
• Demonstrated application of various problem-solving tools
• Ability to apply innovative solutions to problems
• Understanding of how to turn ideas into results